I’ve written about the lack of service provided to customers by American businesses before. But every once in a while, a business will do something so egregious that it deserves special notice. There always seems to be some big corporation that thinks it can go one better than its rival in extending its middle finger of courtesy to its customers.
So what has started my ranting this year? Well, it’s based on my perception of how major businesses in this state, and probably in the rest of the country, treat customers who make the mistake of being loyal to them.