When you have to call Apple Care for tech support, start off with this statement, “I’m 68 years old and think these things work on magic. I don’t remember half of my passwords and I’m afraid of hitting the Settings button”. The young person on the other end of the phone immediately starts to speak much slower and in actual English as opposed to using those computer terms that still confuse me.
Try it. It works… as does my iPad again.
Thanks Apple Care.