I wish that doctors and their staff would understand that what’s routine for them because they A. see it every day and B. it’s not their body being discussed, is not routine for the patient sitting in front of them who may be nervous and in need of reassurance. Brushing that patient off by saying. “Oh it’s easy. People have this treatment all the time and it’s no big deal”, is just wrong.
Please, health care providers, see the person who is actually sitting in front of you and not some faceless general public that you have to filter through the office to make your paycheck. Really listen to them. If they are fearful, try to allay those fears. But for god’s sake, don’t brush them off or tell them that everyone else did better than they think they will, thereby making them feel like a failure if they don’t just bounce back in an instant.