Phone trees

I got a call from a company that apparently has some deal with my health insurer to provide me with my prescriptions at no co-pay. Needless to say, they are a mail order company. As attractive as it was to have no co-pay, I simply couldn’t bring myself to do it because it would mean the loss of yet one more person to person interaction and the addition of yet one more phone tree to my life. I just couldn’t handle that. I like the personal contact. I like that they know me. I like that they are more than a disembodied voice and extension number to hit. I think that’s worth the co-pay.