My old Mac went tits up after six years of hard labor. I went to the Mac story and bought the newer version of iMac. They took my old one, resuscitated the fried hard drive long enough to transfer all data and programs to my new one and by that evening I was sitting in front of my new Mac with everything from my old Mac right there where I’d left it. AND…. when my AOL wouldn’t work and I called Apple support, they answered my call with a live person in less than five minutes and sent me the website to go to in order to download the AOL version that would work with my new Mac, which I did and it now works fine….AND then they registered my warranty for me so I wouldn’t have to go online to do it.
I love Mac.